This privacy policy ("Policy") explains the policy regarding the collection, use, disclosure and transfer of your information by Khatema Fibres Limited and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"), which operates various websites, including sub-sites, platforms, applications, and other platforms (collectively referred to as "Sites") for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise (collectively the "Services").
This Policy sets out the privacy practices of the Company with respect to the entire content of its Website, [https://www.khatemafibres.com]. The Wesbite is owned and operated by Khatema Fibres Limited, a company incorporated in India under the Companies Act, 2013, having its registered office at UPSIDC Industrial Area, Khatema, 262308.
The Company recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on the Website and other offline sources. This Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
This Policy forms part and parcel of the Terms of Use and other terms on the Site ("Terms of Use"). Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. This policy is effective from the date and time a user enters the Website and is deemed to have accepted the terms and conditions laid out in the Website. Please read this Privacy Policy and our Terms of Use carefully before using our Services.
The Company respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users the Company offers a vast repository of Online Sites and variety of community services. The information about the user as collected by the Company is:
(a) information supplied by users and
(b) information automatically tracked while navigation (Information).
By using the Website or its services, you consent to collection, storage, use, transfer, share and distribute the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.
1. INFORMATION RECEIVED, COLLECTED AND STORED
BY THE COMPANY
A. Information Supplied By Users
Registration data
When you register on the Wesbite for the Service, we ask you to provide basic contact information such as your name, sex, age, address, pin code, contact number, occupation, email address, IP address etc.
We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
We collect information you post in a public space on our website or on a third-party social media site belonging to the Company.
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
Voluntary information
We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, or any communications with us. We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We may use information to protect our company, our customers, or our websites.
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
Use of the Information for Services
The primary goal of the Company in collecting the information is to provide you a platform for the purpose of providing the Services. The Company may use the Personal Information provided by you in the following ways:
- To help provide you the Services;
- To observe, improve and administer the quality of Service;
- To analyze how the Website is used, diagnose technical problems;
- Remember the basic information provided by you for effective access;
- To confirm your identity in order to determine your eligibility to use the Website and avail the Services;
- To notify you about any changes to the Website;
- To enable the Company to comply with its legal and regulatory obligations;
- For the purpose of sending administrative notices and Service-related alerts and similar communication, as detailed under this Privacy Policy, with a view to optimizing the efficiency of the Website;
- Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity; and
- To enforce the Company’s Terms of Use.
2. INFORMATION AUTOMATICALLY COLLECTED/ TRACKED WHILE NAVIGATION
Cookies
To improve the responsiveness of the Sites for our Users, we may use "cookies", or similar electronic tools to collect Information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User's individual interests using the identified computer or device. Unless you voluntarily identify yourself (through a query, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers, if any, may also assign their own cookies to your browser (if you click on their ads etc.), a process that we do not control. We receive and store certain types of Information whenever you interact with us via Site or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.
Log File Information
We automatically collect limited information about your computer's connection to the Internet, mobile number, including your IP address, when you visit our site, application or service. Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed etc.
3. INFORMATION FROM OTHER SOURCES
We may receive information about you from other sources, add it to our account information and treat it in accordance with this Policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us. We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions.
4. INFORMATION USED BY THE COMPANY
The information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your contact address as well. All required Information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising and personalisation on the Sites) and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages about our Services and/or such additional updates and features about third parties products and services. We may, however, use your email address for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.).
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by users on the public sections of the Sites becomes published content and is not considered personally identifiable information subject to this Policy.
The Company shares your Information with any third party without obtaining the prior consent of the User in the following limited circumstances
- The Company proposes to share such Information to conduct its business and to share such Information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
- The Company proposes to share such Information to conduct its business and to share such Information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
- The Company may share your Information regarding your activities on Sites with third party social websites to populate your social wall that is visible to other people however you will have an option to set your privacy settings, where you can decide what you would like to share or not to share with others.
- We may share your Information to enforce or protect our rights or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or our Sites, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Registered telephone numbers of customers coming on our site may receive telephone or text message contact from us with information regarding new products and services or upcoming events.
- ACCESSING AND UPDATING PERSONAL INFORMATION
When you use the Services or Sites (or any of its sub sites), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
6. INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on [WEBSITE] is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
7. UPDATES / CHANGES
The internet is an ever evolving medium. We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use. Any changes we make will be effective immediately, after posting the new policy on the Sites. Your use of the Sites or Services after such change will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Sites to ensure that you are aware of the latest version.
8. MISCELLANEOUS
Security
We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us.
Accuracy and Confidentiality of Account Information
Customers are responsible for maintaining the secrecy and accuracy of password, email address, and other account information at all times. Company is not responsible for any personal data transmitted to a third party as a result of an incorrect account related information.
9. QUESTIONS / GRIEVANCE REDRESSAL
Redressal Mechanism: Any complaints, abuse or concerns with regards to the use, processing and disclosure of Information provided by you or breach of these terms should immediately be informed to the designated Grievance Officers, the list of respective grievance officers is being provided in Terms of Use via in writing or through email signed with the electronic signature to info@khatemafibres.com or [ENTER NAME] ("Grievance Officer").
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Dr. Rastogi
UPSIDC Industrial; Area,
Khatima-262308, Uttarakhand
Phone: +91-11-47699999
Email: info@khatemafibres.com, it@khatemafibres.com
If you have any questions about this Policy or other privacy concerns, you can also email us at info@khatemafibres.com
10. JURISDICTION
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
This Privacy Policy is subject to changes. Please periodically review this page for the latest information on our privacy practices.